City Hall Customer Service Survey
Thank you for contacting City Hall today. Please take a moment to let us know how we did
What department did you contact today? *
How did you contact City Hall today? *
Choose primary or initial contact type
Please enter the name of the staff person you worked with or tried to reach. *
How would you rate the overall level of service you received today? *
Please consider professionalism, promptness, knowledge, courtesy, and communication.
Excellent
Above Average
Average
Poor
Unacceptable
How well your issue was handled
The time it took to resolve your request
How easy it was to reach our office
The accuracy of the information given/assistance provided
Courteousness of our staff
If you selected "Poor" or "Unacceptable" for any of the above categories please explain the reasons for that selection.
Please provide additional comments or suggestions as to how your interaction could have been improved.
Please include contact information if you seek a response or more information
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