Taj Rummy Feedback Form

This questionnaire aims to understand your experience playing Rummy. Your honest feedback will be valuable in improving the game!

Email *
1. How often do you play Rummy? *
2. For how many years have you been playing Rummy?
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3. What type of Rummy variations do you play most often? *
4. Additional feedback on a scale of 1 (strongly disagree) to 5 (strongly agree), how satisfied are you with the clarity and ease of understanding the game rules? *
5. How challenging would you rate the game on a scale of 1 (easy) to 5 (difficult)?
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6. Rate your satisfaction with the game's interface and ease of use (card visibility, discard pile, etc.) on a scale of 1 (poor) to 5 (excellent).
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7. How satisfied are you with the matchmaking system and the skill level of your opponents (beginner, intermediate, advanced)? 1 (dissatisfied) to 5 (satisfied)
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8. Have you ever had reason to contact Taj Rummy customer support (chat, email, phone)?

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9. How satisfied were you with the overall ease of contacting customer support?
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10. How would you rate the responsiveness of the customer support team (response time to your inquiry)? *
11. How knowledgeable and helpful did you find the customer support representative? *
12. Did the customer support team resolve your issue to your satisfaction? *
13.  If you've made a withdrawal, how satisfied are you with the speed and ease of the withdrawal process? *
14. Are there any features you would like to see added to the game to improve your experience? (e.g., tutorials, in-game chat, game statistics) *
15.  Do you have any other comments or suggestions for improving Rummy? *
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