CC2 If aware of CC (answered 1-3 in CC1), would you say that the CC of this office was …?
*If aware of CC (answered codes 1-3 in CC1), how much did the CC help you in your transaction?
*SQD05. I paid a reasonable amount of fees for my transaction. (If service was free, mark the ‘N/A’ column)
*SQD06. I am confident my online transaction was secure
*SQD07. The office's online support was available, and (if asked questions) online support was quick to respond.
*SQD08. I got what I needed from the government office, or (if denied) denial of request was sufficiently explained to me.
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