Spotlex World Environmental Solution
For an improved service delivery, We desire an OBJECTIVE and HONEST assessment of our service quality so that you can enjoy a better deal and experience with us.
Moreover, we would love to have your e-mail and WhatsApp contacts to be able to give you free environmental consultancy services, and your memorable dates for better bounding.
Kindly spare 2 minutes of your valuable time to fill this service Quality Survey.
Thanks for your choosing Spotlex World Environmental Solution; leading a clean culture in your interest.
Suite 11, Choice Plaza, Plot 51494 Rayfield Zaramanganda, Jos. 08037002250, 08083327945, 08036459769
For how long have you been our customer?
1 - 6 Months
7 - 12 Months
1 - 3 Years
Above 3 Years
I have stopped patronizing your services
Preferably the name you used to register with spotlex World Environmental Services on the Subscription Form.
Your spouse contact no or the contact no of anyone we may reach for service information
Your whatsApp enabled number
Please select the axis we work for you from the list.
Rayfield (Fwavwei, Area 1, Zarmaganda, Gulf club, PRTV, Resort Road axis)
Rayfield (Atiku, Gut, Gold and Base, Shaaka, Yingi axis)
Lowcost ( Bukuru, State, Federal, Dadin kowa, New Abuja, Kanga, Kufang, Rantia axis)
Lamingo, Zarazon, Haske, Furaka, Millionaire Quarters, Angwan Rukuba, Etobaba, University Quarters, Legislative Quarters
Mazaram, Topp, Lahwol, Gura Topp, Miadiko
Apata, Alheri, Rock Haven, British America, Ahmadu Bello Way, Wholse, PlateauHospital
What day of the week do we normally pick your waste
Do you receive text messages from us especially when we have service delivery hitches?
No, I have never received an SMS from Spotlex
yes, I do recieve
yes, i received on few occa
I am not sure
Do you receive messages from us on your birthdays or anniversaries?
How satisfied or dissatisfied are you with our company?
Is our service delivery improving or declining?
Am not certain
Why do you patronize a waste collection service
Select all that is applicable to you
A neat and attractive Environment
I don't have time to go and throw it
Security from those who disguise to come and steal but pretend to scavenge
Because I don't have where to dispose
Because I chose to be decent
It is the easiest way to manage waste
Because the Government is not picking my waste
I might forget the waste in my boot instead of dumping at the public dump site
I have money and I want to help the waste collector to grow their business.
It is my civic responsibility
Please state other benefits you derive from proper environmental management.
Are you getting value for your money?
How responsive have we been to your complaints or concerns?
How likely would you continue with our services if service quality does not improve?
How likely would you continue with our services if service quality improves?
Would you be willing to pay higher for a better service?
Would you want us to increase the frequency of waste collection per week?
How frequently should the rate be increased to?
In a week
Have you had a previous environmental/waste management service provider?
(if yes) How would you rate their service compared to ours?
Yours is better
Yours is worse
How can we serve you better?
We offer other Environmental Management services, Are you aware?
Would you like to know about other services we offer?
How often would you want us to serve this questionnaire?
Bi-Annually (Every 6 month)
Advice and suggestions?
Would you recommend our company to your friends or colleagues?
Please, input the names and contact numbers of people you would recommend us to work for.
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