Spotlex World Environmental Solution
For an improved service delivery, We desire an OBJECTIVE and HONEST assessment of our service quality so that you can enjoy a better deal and experience with us.
Moreover, we would love to have your e-mail and WhatsApp contacts to be able to give you free environmental consultancy services, and your memorable dates for better bounding.
Kindly spare 2 minutes of your valuable time to fill this service Quality Survey.
Thanks for your choosing Spotlex World Environmental Solution; leading a clean culture in your interest.
Email address *
Suite 11, Choice Plaza, Plot 51494 Rayfield Zaramanganda, Jos. 08037002250, 08083327945, 08036459769
Customer Survey
For how long have you been our customer? *
Client's Name *
Preferably the name you used to register with spotlex World Environmental Services on the Subscription Form.
Phone number *
Phone number
Your spouse contact no or the contact no of anyone we may reach for service information
Phone number
Your whatsApp enabled number
Birthday
MM
/
DD
Wedding anniversary
MM
/
DD
Please select the axis we work for you from the list. *
What day of the week do we normally pick your waste *
Do you receive text messages from us especially when we have service delivery hitches?
Do you receive messages from us on your birthdays or anniversaries?
How satisfied or dissatisfied are you with our company? *
Is our service delivery improving or declining? *
Why do you patronize a waste collection service *
Select all that is applicable to you
Required
Please state other benefits you derive from proper environmental management.
Are you getting value for your money? *
How responsive have we been to your complaints or concerns? *
How likely would you continue with our services if service quality does not improve? *
How likely would you continue with our services if service quality improves? *
Would you be willing to pay higher for a better service? *
Would you want us to increase the frequency of waste collection per week? *
How frequently should the rate be increased to? *
In a week
Have you had a previous environmental/waste management service provider? *
(if yes) How would you rate their service compared to ours? *
Required
How can we serve you better? *
We offer other Environmental Management services, Are you aware? *
Would you like to know about other services we offer? *
How often would you want us to serve this questionnaire? *
Advice and suggestions? *
Would you recommend our company to your friends or colleagues? *
For referrals *
Please, input the names and contact numbers of people you would recommend us to work for.
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