Stakeholder Consultation Questionnaire : e-Commerce Gap Analysis : Vanuatu

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This questionnaire is part of the national E-Commerce Legislative Gap Analysis that is being conducted for the Government of Vanuatu. This initiative will help foster greater confidence among businesses and consumers in digital transactions and enhance Vanuatu’s competitiveness in the global digital economy. As a key stakeholder, your input is absolutely invaluable and your are invited to provide comprehensive feedback.

Email *

Full Name *

Ogranization/Company

Designation

Contact Email Address

1. Are you involved in e-Commerce related activities in Vanuatu? *

Yes

2. If the Answer to Question 1 is Yes, what is the nature of your market?

Local/Domestic

Regional/Pacific

International

Clear selection

3. What Sector do you belong to?

Government/Public Sector

Private Sector/Business

Civil Society/Non-Governmental Association

Academia/Educational

Clear selection

3. What Sector do you belong to?

Government/Public Sector

Private Sector/Business

Civil Society/Non-Governmental Association

Academia/Educational

Clear selection

4. Do you provide or deliver your services online or facilitate e-services?

Yes

Clear selection

4.1. If the Answer is Yes, please provide details of services offered below

5. What are some of your primary business concerns in doing business online *

Theft of Business Data

Theft/Compromise of Financial Data

Website Hacking

Phishing

Ransomware and system attacks

6. Identify which of the following legislation is applicable and/or impacts upon your processes
*

Data Protection and Privacy Bill 2024

Customs Act No. 15 of 1999

Business Licence Act [Cap 249]

Companies Act No. 25 of 2012

E-Business Act [Cap 264]

Electronic Transactions Act (Cap 263)

Telecommunications and Radiocommunications Regulation Act, No 30 of 2009

6.1. If the Answer is Yes, can you provide the details of how the legislation impacts upon or enables your processes

7. Is the legislation comprehensive and up-to-date? Does it meet your operational needs?

Yes

Requires revision and updating

New legislation should be developed

Supporting regulations should be developed

Clear selection

7.1 Please provide details in support of your recommendation below

8. Does your organisation utilize a mobile wallet or online payment system or provide services or make purchases?

Yes

Clear selection

8.1. If the Answer is Yes, please provide details of the payment process below

9. Do you feel that there is a general ease of doing business online in Vanuatu?

Yes

Clear selection

9.1. Can you provide further details about the enabling environment for doing business in Vanuatu

10. Which legislation should be prioritized to facilitate this process?

Business Registration

Cybersecurity/Cybercrime

Data Protection

Electronic Funds Transfer/Electronic Payments

Online Dispute Resolution

Consumer protection

Competition within Digital Markets

Laws in relation to Emerging Technologies e.g. AI, Blockchain

Clear selection

11. Do you think there is a high level of trust and confidence in the security and privacy of online transactions and payment for online services.

Yes

Clear selection

11.1. Can you provide further details in support of your answer

12. What suggestions can you further provide to improve the legal and regulatory framework to support e-commerce development and implementation within Vanuatu
*

Submit

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