This service support waiver is valid until any changes are made.
We are a non-profit organization dedicated to empowering our community with knowledge and resources. This waiver outlines the limitations of our services and helps manage expectations. Before we begin working with you, please carefully read and understand the following terms and limitations:
1. Scope of Services:
- Hexagon Center offers general guidance, educational resources, and basic troubleshooting assistance for common technology and cybersecurity concerns. We strive to provide accurate and informative support, but our services are not a substitute for professional IT services or comprehensive cybersecurity solutions.
- We do not provide hands-on technical support, such as installing software, configuring networks, or directly managing your systems.
2. Disclaimer of Warranties:
- Hexagon Center services are provided "as is" and "as available." We make no warranties, expressed or implied, about the accuracy, completeness, reliability, or security of the information or advice we provide.
- We also do not guarantee the effectiveness of our recommendations in resolving your specific technical or cybersecurity issues.
We strive to provide accurate and helpful information, but we do not guarantee specific outcomes or the complete security of your devices or data. Technology and cyber threats constantly evolve, and absolute protection is impossible. The implementation of our suggestions remains your responsibility, and the outcome depends on various factors beyond our control.
3. Limitation of Liability:
- To the fullest extent permitted by law, Hexagon Center will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of our services. This includes, but is not limited to, damages arising from:
- Errors, inaccuracies, or omissions in the information we provide.
- Any delays, failures, or disruptions experienced while using technology.
- Data breaches or cyberattacks affecting your systems, even if we discussed potential risks.
- Decisions made based on our recommendations, as the ultimate responsibility lies with you.
4. Client Responsibilities:
- You are responsible for implementing and maintaining appropriate security measures for your technology and data.
- You acknowledge that following our recommendations may not guarantee complete protection from cyber threats.
- You agree to back up your data regularly to minimize potential losses.
5. Confidentiality:
- Hexagon Center respects your privacy and will not share your personal information with third parties without your consent, except as required by law or to protect our rights. Please refer to our Privacy Policy for further details.
6. Seeking Professional Help:
For complex technical issues, advanced cybersecurity threats, or legal matters, we strongly recommend consulting qualified professionals licensed in your region. They can provide tailored solutions specific to your needs.
7. Continuous Learning:
Cybersecurity is a dynamic field. We encourage you to actively seek updates, explore various resources, and consult professionals when necessary.
8. Acknowledgement:
By using Hexagon Center's cybersecurity and technology support services, you acknowledge that you have read and understood this waiver and agree to its terms and limitations.
Please Note:
- You can choose to have a designated representative sign this waiver on your behalf.
- We recommend consulting a qualified IT professional for complex technical issues or situations requiring advanced cybersecurity solutions.
- Hexagon Center reserves the right to modify this waiver at any time without prior notice.
We are here to support you on your cybersecurity journey! By understanding these terms, we can work together to enhance your technology knowledge and empower you to make informed decisions.
Utilize our resources wisely, stay informed, and don't hesitate to seek qualified help for complex situations.
