Automatic Transmission Performance & Symptoms Client Concern Questionnaire
Please answer all of the questions to give us a better understanding of the issues you are having with your transmission
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Email *
Customer Information: Please include name, email, phone number, as well as year, make, model, mileage and license plate of the vehicle. *
Describe the position of the gear selector (Check all that apply)
Between which gear position(s) does the probem occur? 
When does the problem occur?
What is the engine speed when the issue occurs?
What is the Engine speed (RPM's) when problem occurs?
What is the Engine temperature when concern occurs?
What is the Outside temperature when concern occurs?
How long does the vehicle have to be operating before the condition occurs? Please stipulate Minutes or Hours
When did the probelm start? Other being approximate odometer reading
Has your Transmission been previously repaired?  
Does the transmission/transaxle shift properly?
Clear selection
Describe how the problem "feels" (check all that apply
Does the engine start when the selector lever is not in the "P" (park) or "N" (neutral)?
Clear selection
How often thes the concern occur?
Are there any unusual noises with the concern?
Describe at what speed the vehicle is travelling at when the issue occurs in Km/h?
Is this vehicle used for towing?
Clear selection
If used for towing what is the size/weight of the trailer?
Any other information you can leave us that might assist in diagnosing your vehicle?
Have you already book an appointment?  If not please feel free to use our online booking system at Butterworth's Online Booking System
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