Laboratory Quality Assessment Questionnaire
The Wyoming State Crime Laboratory is requesting your assistance in maintaining and improving the quality of service we provide to our user agencies. Please take the time to complete and return this questionnaire specifically for the laboratory report you have just received. This information will be used solely to improve the laboratory’s quality of service. Please answer all required questions to the best of your ability. If non-applicable, please skip the question or write "N/A".
Name *
Your answer
Position *
Your answer
Your Agency *
Your answer
Phone Number *
Your answer
E-Mail Address
If you provide your e-mail address, you will be forwarded a copy of your answers upon completion.
Your answer
Case Number *
A Wyoming State Crime Laboratory case number is required so we may target specific feedback to the unit that worked the case. The case number should have the last two digits of the year, followed by an "L" followed by a unique four digit number. (i.e. 15L0001)
Your answer
Were all examinations you expected to be conducted performed by the Laboratory? *
My questions posed to the analysts were answered in a reasonable amount of time.
Strongly Disagree
Strongly Agree
I felt comfortable asking Laboratory Staff questions.
Strongly Disagree
Strongly Agree
The Laboratory Staff seemed genuinely interested in assisting me.
Strongly Disagree
Strongly Agree
I was able to understand the Laboratory Report. *
Strongly Disagree
Strongly Agree
My discussions with the analyst were conducted in an understandable way.
Strongly Disagree
Strongly Agree
What laboratory units performed testing on your case *
(Please check all that apply)
Required
The turnaround time for work associated with this case was... *
If turnaround time was slower than expected, please specify the unit(s) involved and briefly explain the reasoning.
Your answer
General Comments on Laboratory Services For This Case:
(Please skip if non-applicable)
Your answer
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