Customer Experience - Pelican New Website
We would love to hear your suggestions and comments on how we can improve our ordering process!
How would you rate the ease of navigating our website? *
2. Did you find all the necessary information regarding your purchase? *
If you've answer NO to the previous question, what type of information was missing?
If you consulted our FAQ, did you find answers to your questions? *
If you used our chatbox, did you find answers to your questions? *
How did you like your purchasing process? *
At the checkout, did you create a customer account? *
Have you signed up for the newsletter? *
How would you rate the time frame for delivery? *
The deadline was not met and I had to follow up
The deadline was reasonable and was met
Did your package arrive in good condition? *
How likely would you be to recommend the Pelican website to someone you know? *
I do not recommend
I recommend without hesitation
Anything else you would like to share?
How often do you shop online? *
What age group do you belong to? *
For statistic purpose, could you share your gender with us? *
In which region do you live? *
Enter your Postal Code & City
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