Usually you will receive a reply within 24 hours of submitting an inquiry (contacting us). In case a reply is overdue, kindly contact us directly via email to info@bokkura.com.
Important: An automated receipt of your inquiry will be sent to the email address stated in your inquiry. Should you not receive an automated receipt within about 1 hour of sumitting your inquiry, it is likely that your inquiry wasn't sent appropriately, or that your email address was incorrect.