Peppermint Customer Survey
Your feedback is important to us, your safety and sense of safety is even more important so as we start planning to reopen Peppermint with permission from Public Health Wales / Welsh Government. We really want to understand what will encourage you, our customers, to drink, dine and enjoy the amazing atmosphere at Peppermint once again.
Please help us make your experience with us as enjoyable and comfortable as possible by answering a few questions and you could be in with a chance to get this AMAZING £50 bar tab to spend when we reopen. See T&Cs at
Your data will not be shared with any third party and will only be used to help us to improve our customer service.
What have you missed most during lockdown?
Meeting with family
Meeting with friends
Dining out and socialising
Nights out drinking with friends
Watching Live Sports
Visiting tourists spots
Going to work
Shopping in city centres or shopping outlets
How often did you visit Peppermint before lockdown? (select one only)
2-3 times a week
Once a week
Twice a month
Once a month
What have you missed most about Peppermint during lockdown? (You can select more than one)
Listening to the music
Nights out with friends
Drinks and/or food in the outdoor space
Atmosphere of the venue
All of the above
Will you be drinking or dining at Peppermint when the restrictions are lifted?
If No, could you please tell us why?
Will you use the Peppermint takeaway service once lockdown has been lifted?
What do you consider being the most important factors to ensure Peppermint is as safe as possible when we reopen?
We are carefully preparing the venue to be in line with the social distancing measures. For example removing furniture to allow space between diners, ensuring hand sanitiser available on entrance & exit.
Staff wearing face masks
Physical table screens available on request
Disposable drinks & food menus
Pre-order and pay for your drinks and meals via our app or website
Collect your own food and drinks safely from our counters
Could you tell us anything else that we can do to help make you feel comfortable drinking & dining at Peppermint when lock down restrictions ease?
How often will you be going out to bars and restaurants after lockdown, in general?
Same as before lockdown
Little bit less
A lot less
Not at all
Do you have the Peppermint app?
If you answered No, please tell us why?
Thank you so much for taking time to answer our survey. Please select the tick box below to be entered into our AMAZING £50 bar tab, which will be announced Friday 19th June.
I consent to being entered into winning £50 bar tab to spend in Peppermint!
I would like to hear more from Peppermint via email on the offers, latest news and reopening plans
I would like to hear more from Peppermint
Your information will never be shared with a third party and will only be used to help us here at Peppermint to continuously improve service and ensure we are meeting your expectations and more. Thank you.
A copy of your responses will be emailed to the address you provided.
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This form was created inside of Creative Hospitality Group.