Metro Disparity Study: Written Comments
Thank you for taking the time to complete this optional survey to share your thoughts, comments, suggestions, and questions with the disparity study project team regarding marketplace conditions in the Los Angeles area, working with public agencies in the Los Angeles area, and what it is like to learn about and do work with Los Angeles County Metropolitan Transportation Authority (Metro). 

Each section offers a few prompts of different topic areas about which we are interested in gathering feedback. Please note that every section is optional and that you do not need to respond to each question. 

All comments received will be incorporated into the final disparity study report. We will remove any identifying information and all comments will be treated anonymously. 

If you would like more information about the disparity study, please visit https://www.metro.net/about/metro-disparity-study/ or contact the study team directly at MetroDisparityStudy@bbcresearch.com
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What type of work does your company perform?
Does your company have any certifications, such as a small business enterprise (SBE), disadvantaged business enterprise (DBE), minority-owned business enterprise (MBE), or woman-owned business enterprise (WBE) certification?
What is the name of your company?
If you would like to be contacted by the study team, please provide your contact information.
Marketplace conditions
What is the general marketplace like in the Los Angeles area? How has COVID-19 affected your business and your industry? Do you view these effects as permanent?
Working with public agencies
What is it like working with public agencies in the Los Angeles area? Who advertises their upcoming projects well, and how do they do it? Who does it poorly? What agencies are the easiest to work with, and why? What agencies are the hardest to work with, and why? What is it like getting paid by public agencies or prime contractors in the Los Angeles area?
Working with Metro
What is it like working with Metro specifically? How do you learn about their upcoming projects? What is it like doing work for Metro? What is it like getting paid by Metro?
Barriers to business success or growth
What are the biggest barriers to starting, growing, or continuing your business? What could Metro do to help you overcome those barriers?
Metro CUCP Certification process
If you have been certified as a DBE through the California Unified Certification Program (CUCP) with Metro as your home agency, what was the process like? Do you have any suggestions to improve the certification process?
CUCP Certification Process
If you have been certified through the California Unified Certification Program (CUCP) with another Certifying Member, what was the process like? Do you have any suggestions to improve the certification process?
SBE Certification Process
If you have been certified as an SBE with Metro, what was the process like? Do you have any suggestions to improve the certification process?
Discrimination in the marketplace
Have you experienced any discrimination based on your race, gender, or ethnicity or the ownership of your business? If so, please explain. Were those experiences related to doing work with Metro or any public agencies?
General comments
Please leave any other comments, thoughts, suggestions, or questions you would like to provide to the disparity project team below. 
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