Job Report Card/Satisfaction Survey
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Client Name
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Address
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1. Contacting and arranging an appointment to meet with an Arborist.
Worst
Best
2. The Arborist that I saw was punctual, well informed, clear, and thorough.
Worst
Best
3. The timing for scheduling the job was explained clearly, was accurate, and I received proper notification.
Worst
Best
4. The crew that performed the work was prepared, knowledgeable, diligent, and enthusiastic.
Worst
Best
5. The job performed was what I expected and the site was left neat.
Worst
Best
6. Billing and any follow-up were timely and easy to understand.
Worst
Best
7. How likely are you to refer us to friends/family?
Worst
Best
8. Follow-up needed?
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