CBS 17 Rescan Help Questionaire
CBS 17 wants to help you with your over-the-air signal
We want to make sure you continue to receive our signal and watch the programming and news that you love. We do have a help line, but we are taking many calls. This form can help us help you through this process.
Please note: CBS 17, along with many other stations in the Raleigh-Durham/Fayetteville market are currently operating on antenna that is significantly lower than our previous and final antenna as part of this transition. In some of the outer locations, the signal may not be as strong until we complete the installation of our final antenna in the coming weeks.
Your Location (City and State or Zip Code)
Email Address (not required)
Phone Number (if you would prefer a phone call)
How would you prefer to be contacted by us
If you would prefer to be contacted via telephone, when is the best time to reach you?
Do you need help setting your TV to scan for channels?
If yes, please list the make and model of your TV
Have you scanned for channels but cannot pick up CBS 17?
I have scanned, but do not see CBS 17
I have scanned, and can pick up CBS 17, but it is weak/pixelated
If you have scanned and cannot pick up CBS 17, can you pick up WDTV (ABC 11)?
Yes, but it is pixelated
How do you pick up over-the-air TV?
I have an antenna inside, near my TV
I have an antenna in my attic
I have an outdoor antenna
Can you provide information about your antenna such as make and model, or simply a visual description?
Do you have a signal booster?
Thank you for your responses. Someone from CBS 17 will reach out to you as soon as possible.
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