Cancellation Request
Interested in canceling your order? We're sorry it didn't work out, but we'd love to help.

IMPORTANT: IF YOU WANT TO CANCEL YOUR BIKE IN ORDER TO GET A DIFFERENT MODEL BASED ON ESTIMATED ARRIVAL DATES, PLEASE NOTE YOUR REQUEST WILL GO TO THE BACK OF THE QUEUE AND WE CANNOT GUARANTEE THAT YOU WILL RECEIVE YOUR NEW BIKE SOONER THAN THE ORIGINAL BIKE YOU PURCHASED.

We have a larger amount of inquires than normal and we're working through the requests as quickly as possible. We appreciate your patience.

Please complete the form below and our team will be notified you're in the queue to be helped. Once our team has taken care of your request, you'll be notified.
Email address *
Name on order *
Order Date *
MM
/
DD
/
YYYY
Where did you purchase your bike? *
Order Number *
What would you like to cancel? *
Required
If you selected "One or more items on your order" above, please enter the item SKU(s) or item description(s) you'd like to cancel below *
If you selected "Entire Order", please type N/A below
Additional Comments
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