KALRO Stakeholder/Customer Satisfaction Feedback Survey
The objective of this customer satisfaction survey is to gather, analyze, and leverage customer feedback to improve overall customer experiences and help in refining communication, outreach and engagement strategies.

Please provide as honest responses as possible.
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A. Contact Information
1. Name
2. Phone Number
3. Age
 *
4. Gender
 *
5. Persons with disability
 *
6. a) County *
b) Sub County
 *
7. a) Organization from which the stakeholder is from
 *
B. Background Information
1. How did you know about KALRO?
 *
2. a) Have you benefited from KALRO's products and services?
Clear selection
b) If yes, which one?
Clear selection
3. How do you rate the quality of KALRO Products?
 *
Required
4. How do you rate the quality of KALRO Services?
5. How would you rate professionalism and courtesy of the staff who served you?
 *
Required
6. How effective is the communication from KALRO regarding updates?
7. How responsive is KALRO to your inquiries, requests and complaints?
8. How would you rate our proactive disclosure of information to the public?
9. Would you recommend our products and services to others?
 *
Required
10. a) Are there areas you would wish improved?
b) If yes, specify
11. Please provide any other recommendations or comments
Submit
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