Hobby Memorial Library User Satisfaction Survey
Please complete this survey to the best of your ability to help us improve your overall library experience. Completed surveys will be entered into a drawing for JanSport backpack, Amazon gift cards, YETI water bottle, and CTC t-shirts.

This survey will be available from 11/14/2019 to 01/12/2020.
Status *
Required
Department (faculty/staff)
Your answer
Campus location (ex. Europe, Fort Hood, Killeen, online, etc.)
Your answer
How would you rate your overall experience with Hobby Memorial Library? *
Very unsatisfied
Extremely satisfied
Comments:
Your answer
Research Paper Review is a library service where Hobby Memorial librarians read papers and suggest edits. Based on either your past experience with paper reviews or your future needs, on a scale of one to five, how likely are you to use this service? *
Not very likely
Very likely
Comments:
Your answer
Do you think current library materials meet and/or support your academic or research needs? *
Comment:
Your answer
Libraries serve as places for both individual and group studying and research. How do you feel about levels of sound (talking, watching videos, listening to music) in the library? *
Comments:
Your answer
When considering cell phone conversations in the library, should policy continue to restrict people to only talking on their phones in the designated Phone Zones? *
Comments:
Your answer
What services/resources are most important to you? Check all that apply. *
Required
Comments:
Your answer
How satisfied are you with the library's collaborative spaces? *
Very unsatisfied
Extremely satisfied
Comments:
Your answer
How can the library improve its collaborative spaces? Check all that apply. *
Required
Comments:
Your answer
If you have attended or requested an in-person seminar, how satisfied were you with the experience?
Very unsatisfied
Extremely satisfied
Comments
Your answer
If you have attended or requested a virtual seminar, how satisfied were you with the experience?
Very unsatisfied
Extremely satisfied
Comments
Your answer
How often do you use the group study rooms? *
Comments
Your answer
(For Faculty) How often do you use the Faculty Resource Center?
Comments
Your answer
What is your preferred method of contacting the library? Check all that apply. *
Required
Comments
Your answer
How satisfied are you in the following areas:
Requesting services from web page (reference help, research paper review, email services, etc.) *
Very unsatisfied
Extremely satisfied
Ease of navigating library website *
Very unsatisfied
Extremely satisfied
Accessing electronic resources from off campus *
Very unsatisfied
Extremely satisfied
Available printed library materials *
Very unsatisfied
Extremely satisfied
Available electronic information (i.e. databases, E-books, etc.) *
Very unsatisfied
Extremely satisfied
Comments
Your answer
How satisfied are you in the following areas regarding library staff:
Courteousness *
Very unsatisfied
Extremely satisfied
Teaches/enables me to locate information on my own *
Very unsatisfied
Extremely satisfied
Helps me distinguish between trustworthy and untrustworthy information *
Very unsatisfied
Extremely satisfied
Enables me to be more efficient in my academic pursuits or teaching *
Very unsatisfied
Extremely satisfied
Overall quality of service provided at library *
Very unsatisfied
Extremely satisfied
Comments
Your answer
Please use this area to share additional thoughts, concerns, ideas, etc. related to the library areas, website, collection, or staff not addressed in this survey.
Your answer
To be entered in the drawing, please provide the following information:
Completed surveys will be entered into a drawing for: JanSport backpack, Amazon gift cards, YETI water bottle, and CTC t-shirts.This survey will be available from 11/14/2019 to 01/12/2020
Name:
Your answer
Email:
Your answer
Phone number:
Your answer
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