Customer Happiness Engineer Application Questions
Email address *
Which city are you based in? *
Your answer
Please tell me about yourself- your professional background and your experience with customer service. Internet/virtual experience is a plus. PLEASE BE SPECIFIC! *
Your answer
What experience do you have in an office setting that required interacting with and problem-solving for customers and potential clients? *
Your answer
Please tell me your level of salesmanship and give a specific example of a time someone thought you were “weird” because of how you could get people excited about something enough to purchase it. *
Your answer
My team and affiliates need communication almost every day of the week. If your computer stopped working or your internet went down, how would you make sure they were taken care of? *
Your answer
Being my customer happiness engineer requires empathy. Assume that a potential client shares an emotional story about how sick they are and can't afford any of my programs or products. How would you handle this? Please share a sample email of how you would respond to them. *
Your answer
Can you give me an example of a time when you turned a refund request into a happy customer that decided to keep their purchase and thanked you profusely afterwards. *
Your answer
I’m looking for someone who is flexible, who is a FANATIC for the details and who is looking to build a long term relationship with me and my team. Tons of experience is not needed, but I need someone who can be trained quickly and is extremely reliable. If this is you, tell us why you would be a good fit? *
Your answer
How did you hear about my work and do you follow me? *
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What is your desired hourly compensation? *
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Please leave your full name. *
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Please leave your contact information (email is best). *
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