Action // Submit form (fta.epi.run)
Background: This form is used to request that an action needs to be taken for the customer. It's important to note that some shipments may not be found in the system. This is due to the fact that those such shipments haven't yet been invoiced by the carrier. Action will be taken on these once the shipments are invoiced and visible inside the application.
http://fta.epi.run
||
http://rta.epi.run
* Required
Email
*
Your email
Account Global ID / Company Name
Your answer
GSL (if available)
Set to 'Not Available' if no value to record
Your answer
Tracking Number // shipment ID
Your answer
Type
Address Correction Surcharge
Dimensions Incorrect
Disable Service (list service type in Note field below)
Duplicate Charge
Inaccurate Billing Charges
Lost or Damaged Shipment
Residential Surcharge
Saturday Service Surcharge
Service Failure
Unused Shipping Labels
Clear selection
Amount
Enter zero '0' if unknown and make a note in the 'Note' question that amount is unknown
Your answer
Note
Your answer
Send me a copy of my responses.
Submit
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