King Confections Custom Cookie Request Form
Please read before filling out the order form.
My availability varies greatly depending on the season. I recommend AT LEAST 4-6 weeks notice on all orders. Preferably longer if you need a custom order close to a major holiday. Submitting an order form does not guarantee a spot on my calendar, I will review the information submitted and contact you by email about availability.
Invoices are sent out 3-4 weeks prior to the agreed upon pick up date via the email provided. I do not require a deposit to place orders under $200, and I do not require payment upfront. However, because of my lenient payment/scheduling policies, I DO NOT offer refunds once invoices are paid. I also do not accept changes to orders within three weeks of the agreed upon pick up date or after the invoice is paid, if it changes the total cost. Due to the fact that I will have already begun to plan the set and order any needed supplies. Payment of the invoice is an agreement to all decisions that have been made. I understand that there are sometimes situations out of our control. Feel free to contact me and I will take any issues into consideration.
*Orders over $200 require a 20% deposit
In order to hold your place on my calendar I will need an exact pick up date and an amount. Depending on how far out the order is placed, the theme is not necessarily required
Generally all orders are ready for pick up by 10am on the agreed upon pick up date unless otherwise specified. A message will be sent that morning, and an exact pick up time can be decided on, if not previously discussed.
I do not ship cookies, they are local pick up only.
For custom orders I only offer regular vanilla sugar cookie flavor. Gluten Free option is available at an extra cost.
There is a 2 dozen minimum of the same theme for all custom orders.
I do not copy any other cookiers cookies exactly, out of respect for their work and creativity. If there is a set you like especially that was created by someone else, they will be used as inspiration only.
In the event I am able to take a last minute order ( within 3 weeks of the pick up date) a rush charge of 20% will be added.