Customer Satisfaction Survey
Here at Torklift Central we pride ourselves on delivering the highest level of customer service in the industry.  Your input is vital to our success. We appreciate your business and would like to reward you for completing this survey.  Upon completion of this survey you will receive a coupon good for $10 off your next purchase of $50 or more.
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Email Address *
Please Enter Your RO# or Receipt Number Shown On Your Invoice/Receipt *
On parts receipts, you will find this number on the upper top left.  On "Yellow" Repair Orders you will find this number un R/O number on the upper right portion of the page.
How Did You Hear About Us? *
If asked, how likely would you be to recommend Torklift Central to a friend, colleague, or family member? *
Please rate from 1 - 10.
Not at all likely
Extremely Likely
Thinking about your Customer Service experience, how would you rate your overall satisfaction with Torklift Central? *
Please rate from 1-10
Very Dissatisfied
Very Satisfied
During this customer service experience, how long did you wait in line before being helped? *
Did you leave the Customer Service Desk with the outcome you had originally planned on getting? *
Based on your experience at the Customer Service Desk, please rate your overall impressions of the following elements of your in-store experience. *
The associate(s) who assisted you
Very Dissatisfied
Very Satisfied
*
Ease of the overall experience (e.g. time waiting in line, transaction, etc. )
Very Dissatisfied
Very Satisfied
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