This form should be used to submit a FORMAL complaint.
Before completing this formal complaint form, complainant should seek to resolve any difficulties informally, referring to the college Complaints Procedure which can be found at
https://www.gbmc.ac.uk/media/pdf/gbmet-complaints-policy-21-22-v11-approved-dec-2021-5837.pdfIf, having sought to resolve the issue informally, you still wish to proceed with a formal complaint please complete sections A-C of this form