Somerset Scientific Services Customer Satisfaction Survey
We welcome feedback from our clients to help us monitor our performance and improve our service. We would appreciate you taking a few minutes to complete this survey.
Email address *
What service area did you use?
Have you used Somerset Scientific Services before? *
How did you find out about us? *
Required
How would you rate your experience with Somerset Scientific Services overall?
Very Dissatisfied
Extremely Satisfied
Somerset Scientific Services aim for high standards in all areas. How well do you agree with the following statements: *
Disagree Strongly
Disagree
Neutral
Agree
Agree Strongly
Not applicable
Our staff are courteous and helpful
Our staff are knowledgeable
Our staff are prompt and efficient
Our reports are easy to understand
Our reports are detailed and accurate
Our service was provided within the agreed timescale
It is easy to submit a sample to us
We are easy to contact
Our service is good value for money
Our website is informative and easy to use
Would you: *
Yes
No
Maybe
Use us again
Recommend our services to others
Thank you for taking the time to fill in this survey. We welcome additional comments or feedback that will help us improve our service in the future.
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