RMA Form
Returned Materials Advice for returning goods to Hivemind.

Shipping address to send your returned units to will be provided on form submission.
Customer full name *
Your answer
Email address *
Your answer
Phone number *
Your answer
Device serial number(s) *
Separate multiple serial numbers with a comma, e.g. H1234, S3456
Your answer
Reason for return *
Condition of goods or fault description *
Describe condition of goods. If faulty, describe the fault for each individual unit (eg S1234 does not connect to hub; H3456 has water damage)
Your answer
When fault occurred *
If applicable
MM
/
DD
/
YYYY
Date of purchase
If returning faulty units, this determine warranty applicability. Devices outside of the 1-year warranty will be fixed at your cost, but we will confirm fees with you before we repair.
MM
/
DD
/
YYYY
Your shipping address for return to you
Your answer
Select your original supplier's address (where you'll return it to): *
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