Public Survey on Transportation Needs
Help us improve transit and human service transportation in the Chicago region! This survey should take 5-7 minutes of your time.

The Regional Transportation Authority (RTA) is collecting feedback from residents of its service area (Cook, DuPage, Kane, Lake, McHenry, and Will counties) as well as portions of Kendall, DeKalb, and Grundy counties. Transit may include Pace, CTA, Metra, Dial-A-Ride, or other public transit or transportation service. Human Service transportation can include rides provided by your employer, senior service program, or disability service agency. Private transit might include a taxi, shared rides on Uber, Lyft, or other micro-transit service, or a vehicle owned by an assisted living community.

This feedback will inform decisions for the RTA’s Human Service Transportation Plan (HSTP) Update. For any questions regarding this survey, please contact Kjirsten Frank Hoppe, at 937-299-5007 or kfrankhoppe@rlsandassoc.com.
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Where do you live?
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Do you have regular access to a personal vehicle that you drive?
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Do you have reliable internet at home, or a smartphone?
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How do you find information about available transportation services if you need them for yourself, a relative, or friend?
Which transportation provider(s) do you use on a regular basis? Please fill in name of provider(s).
How satisfied are you with the transportation services you regularly use?
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Do you ever need a ride and do not have one?
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