UTB CUSTOMER SATISFACTION QUESTIONNAIRE
Please tick the appropriate box to indicate your level of satisfaction.
RESPONSIVENESS:How do you rate our responsiveness in dealing with you?
PROFESSIONALISM: How do you rate our professionalism in dealing with you?
TECHNICAL SUPPORT: If you received any technical support, how do you rate the technical competence of our employees and their response time?
SERVICE QUALITY:How do you rate our services; did they meet your needs and expectations regarding quality and performance?
DELIVERY:How do you rate courses delivery on time performance and commitment of lecturers to meet your expectations?
CLASSROOM LAYOUT:How do you rate our classroom layout space and comfort?
SANITARY:How do you rate washroom and their cleanliness?
Overall rate by department
Excellent
Good
Satisfactory
Poor
Very poor
Vice chancellor
DVC-Academic
Finance
Registrar
Career Advisory Center
Head of Department's Office
Lecturer
Dean Of Students
Students Union
ICT
Library
Examination
Security
Do you have any comments or suggestions that would help us improve our quality of customer service?
Your answer
Submit
Never submit passwords through Google Forms.
This content is neither created nor endorsed by Google. Report Abuse - Terms of Service