Customer Feedback
We would love to hear your thoughts or feedback on how we can improve your experience!
Email address *
Could you score your recent experience/contact with Firesense On a scale of 1 to 10: 1 being very poor and 10 being excellent based on the following questions:
How quickly was your initial call to Firesense answered? *
Very Poor
Excellent
Were you dealt with in a professional, friendly and efficient manner? *
Very Poor
Excellent
Did you Feel like a Valued customer of Firesense when you contacted them? *
Very Poor
Excellent
Was your enquiry dealt with to your satisfaction? *
Very Poor
Excellent
Did you feel confident that the person dealing with your enquiry had good product knowledge? *
Very Poor
Excellent
If you required a quotation were you satisfied with the time taken to respond to your enquiry? *
Very Poor
Excellent
Did Firesense provide you with the equipment you required or provide you with a suitable alternative? *
Very Poor
Excellent
Did you have any problems. If so were they resolved quickly and in a competent way? *
Very Poor
Excellent
If you placed an order were you satisfied with the speed of delivery? *
Overall how would you rate your overall experience with Firesense? *
Very Poor
Excellent
Overall how would you rate the person who dealt with your enquiry? *
Very Poor
Excellent
How likely would you recommend Firesense to a friend or colleague? *
Not Very Likey
Very Likey
Have you any comments about the service you received from Firesense Limited that may help us to exceed your expectations in your future dealings with the company.
Your answer
Name *
Your answer
Email *
Your answer
Thank you for using Firesense Limited as your supplier for fire detection products.
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