Please make sure you follow these steps to apply for your certificate:1. Make sure you have an email account with google and log in your google account BEFORE uploading files. --> if you do not have a google account, please email required files to Miss Lee (firstname.lastname@example.org) to apply for your certificates. 2. Please make a screenshot of the screen that lists your grades in the courses of this series, as shown in the following example. Make sure you name your file as : series course name- your name. 3. Please double check to make sure your ewant account is correct (usually your account name is your email address, worked also for users registered via FB or G+).