Lesson #4 - Manage Users

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Test your understanding of User IDs and how to manage them.

This quiz is worth a total of 8 points. To earn an 'A,' you'll need at least 7 points. A 'B' requires 7 points, and a 'C' requires 6 points.

******Enter the email address provided by your supervisor below to ensure that results are sent to the correct address.******

Email *

Your name: *

Today's Date: *

YYYY

If you have staff that need to only manage their classes and record their time worked, they don't need a User ID. *

1 point

True

False

Your may have as many Jackrabbit User IDs as needed *

1 point

but they cannot be the same as another User ID who is currently logged in.

but they cannot be the same as another User ID throughout all Jackrabbit software customers.

and you can have duplicates as long as they have different passwords.

If I want to restrict Heather, who works at my front desk, so she can only enroll students at my new location, I would select *

1 point

User Activity on the sub-menu.

User Permissions on the sub-menu.

User Access-Category1 on the sub-menu.

User Details on the sub-menu.

User Access-Locations on the sub-menu.

User Permissions...(check all that apply) *

1 point

are all automatically granted to a new User ID.

can be filtered by entering in a search term in a field in the Search row (under column headings).

can all be granted to a user by clicking the "Check All" button.

Required

Your staff person has tried three times to log in with their User ID but has entered an incorrect password. Check all the true statements. *

1 point

Your System Administrator (any User with permission) can change their User ID Status to Normal by clicking on the Restore User ID button.

The owner (of the organization/facility) is the only person who can reset their User ID password.

The staff person can click the "I forgot my password" on the Jackrabbit Login screen to receive an email.

The User ID can no longer be used. You must create a new one for the staff person to log in.

Required

You can search User activity by going to Reports > Find Reports and entering a Keyword Search for "User Activity". This report allows you to (check all that apply) *

1 point

determine when a family logged into their Parent Portal.

determine the User ID who deleted a transaction.

determine when an instructor logged into the Staff Portal.

determine when a family/account was deleted.

determine the User ID who dropped a student from a class.

Required

If you want to view the recent activity of a User, you can (check all that apply) *

1 point

point to the Gear icon > Settings > Recent User Activity.

point to Reports > Find Reports and search for User Activity. Enter a date range and select the User ID.

point to the Gear Icon > Settings > Users & Permissions, click on the User ID and select User Activity from the menu.

check for the email sent daily to your email account.

Required

Jackrabbit monitors it's application speed. If you or your staff feel Jackrabbit seems to be running slow, freezes up, or logs you out, you can (check all that apply) *

1 point

Ensure you are using the most recent version of your browser.

Check with your internet service provider to see if they are having outages.

Check if your internet connection has enough bandwidth to accommodate your business needs.

Clear browser cache and browsing history.

Test your connection speed for your area when you feel Jackrabbit is running slowly.

Required

A copy of your responses will be emailed to the address you provided.

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