Gambling Therapy Service Evaluation
We want to better understand who you are and why you use our service. We also want to ask your opinion on what you like, what you don't like, what works well and what we could do better so thank you in advance for taking the time to help us out with this :)
What is your gender? *
How old are you? *
Where in the world do you live right now? *
Are you a registered member of the Gambling Therapy website or just visiting? *
What's your first language? *
Are you a problem gambler or the friend or family member of a problem gambler? *
Type of gambler (for problem gambler only)
Select as many as are appropriate
Where do/did you gamble? (for problem gamblers only)
Select as many as are appropriate
How did you find Gambling Therapy? *
Please rate the site in terms of how user friendly you find it. Select one for "not at all" and four for "very" *
Please rate the site in terms of how visually appealing you find it. Select one for "not at all" and four for "very" *
Please rate site reliability in terms of technical problems that may arise from time to time. Select one for "not at all reliable" and four for "very reliable"
Which services do you use?
Select as many options as are appropriate
Please rate the groups with regards to how useful you find them. Select one for "not at all useful" and four for "very useful"
This question is only for those of you who attend online groups
If you attend groups, which ones do you attend?
Do the groups take place at a time that is convenient for you?
Please state what you find most helpful about GT *
Your answer
Please state what you find least helpful about GT *
Your answer
Please rate the support that you receive from staff members. Select one for "not at all useful" and four for "very useful"
Please state additional services you would like to see at GT
Your answer
If you have used the helpline please identify the type of support you were looking for at the time
Select as many options as are appropriate
If you have e-mailed a member of the staff team or the website please identify the type of support you were looking for at the time
Select as many options as are appropriate
Please rate the success of your recovery as a problem gambler or friend or family member prior to using Gambling Therapy. Select one for "not at all successful" and four for "very successful" *
Please rate the success of your recovery as a problem gambler or friend or family member now you are using Gambling Therapy. Select one for "not at all successful" and four for "very successful" *
Roughly how often do you use Gambling Therapy? *
Focus on an average week as we know usage changes during either difficult or particularly successful weeks
Do you use any other form of support from the following for your problem gambling *
Select as many options as are appropriate
Required
Please add any comments below you feel would benefit the further development of the service
Your answer
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This form was created inside of Gordon Moody Association.