Client satisfaction survey
This brief form allows the psychologist to get anonymous feedback in order to help improve the service for future clients. The psychologist may add anonymous excerpts from your free text comments to a client testimonial page on their website. If you do not wish to have your comments used in this way please note this in your response to questions 11, 12 or 13. Please indicate the options below that best describe your experience:
1. How would you rate the quality of the service you received?
2. Did you get the kind of service you wanted?
3. To what extent has this service met your needs?
4. Did the service help you to understand your difficulties?
5. Did the service provide you with opportunity or skills to help you deal with your difficulties?
6. How satisfied are you with the amount of help you received?
7. If you were to seek help again, would you come back to our service?
8. Were you satisfied with the information you received about the service?
9. Were you seen as promptly as you felt necessary?
10. How convenient was the location of your appointments?
11. Please comment on what you found helpful about this service:
Your answer
12. Please comment on what aspects of the service you think could be improved (and how):
Your answer
13. Any other comments:
Your answer
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