2019 Ethics Refresher Training Quiz
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First and Last Name
Within how many days should we be entering our clients data into HMIS/ServicePoint?
We should be entering our client data into HMIS/ServicePoint within 30 business days from when the client enters our program.
We should be entering our client data into HMIS/ServicePoint by two weeks from when the client enters our program.
We should be entering our client data into HMIS/ServicePoint by the first of each month.
We should be entering our client data into HMIS/ServicePoint in 5 business days from when the data was collected.
Can a client request a copy of their data from ServicePoint at anytime?
Yes, the client may request to have a copy of their HMIS data and can work with an HMIS user to obtain these documents.
No, the client can not request to have a copy of any of their HMIS Data.
Yes, the moment a client requests a copy of their HMIS data, it must be immediately given to them.
If two adults and their two children (ages 8 and 10) come in your agency for services, how many ROI's would need to be signed for the family?
We would need 2 ROI's. One for each adult, one of which includes the children.
We would need 4 ROI's. One for each person in the household.
We would not need any ROI's.
We would need 2 ROI's, One for releasing consent for the two adults and another one releasing consent for the two kids.
If a client gives us a copy of their health treatment records, i.e mental health, AIDS/HIV or substance abuse, should it be automatically shared globally with the entire COC?
As long as the client has initialed next to the correlating treatment record on the back of the ROI, we have permission to unlock the file attachment and share it globally with the whole COC.
As long as they have signed the ROI, we can share it globally with the whole COC.
No, we shouldn't even upload it to ServicePoint under any circumstance.
There is no situation in which health treatment records should be shared globally with the whole COC.
Is it okay to save your username and password to your browser?
Yes, because I always lock my computer down when it leaves my sight.
Yes, otherwise, I would forget my log in information.
No, it is never okay to save my username and password.
What is an example of how you would handle the media wanting to film you working in HMIS/ServicePoint?
Come on in, we want to show off how great our community is doing and how useful HMIS is by showing them a client profile.
We want to only show the media a client's summary page on a client's profile.
We want to only show the media the home page and nothing more.
Never show the media anything. Don't even mention HMIS.
Will the client be denied services if they refuse to answer the HUD UDE's and Program Specifics?
No, but they will only receive certain services.
No, a client will not be denied services if they refuse to answer a question, UNLESS, we need that information to see if a client is eligible to receive services.
Yes, they have no choice.
If you notice an unethical situation or a security breach with client data, do you have any obligation to try and address the situation or tell your agency admin or program manager?
No, its none of my business what someone else does in ServicePoint.
No, I would just make sure that I am not doing the same unethical actions and keep it to myself.
Yes, as an HMIS user, we do have the responsibility to try and address the situation, if its within our expertise and training, and report it to the appropriate supervisors if necessary.
Yes, I should tell the client their data is being breached and that they should not share their information with that staff anymore.
If a police officer comes to you requesting HMIS client level data from ServicePoint, how should you handle this situation?
Allow the officer to see only the specific data they are requesting.
Allow the officer to see all the data pertaining to that client.
Inform the officer we cannot share client data to them for any reason.
If the officer has a legal document, i.e a subpoena, we should let the officer know we will have to pass this up to our agency admin and let them review it with ECHO before releasing any of the clients data.
How many ROI's (release of information) does a client need to have uploaded to their profile in ServicePoint?
One at all housing agencies.
One for each agency they go to for services.
One at every other agency they go to for services.
One for the whole COC.
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