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Chromebook Technical Support Request Form
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* Indicates required question
Student Name (Last, First - please no nicknames)
*
Your answer
Homeroom Teacher
Your answer
Parent Contact Number or Email Address
*
Your answer
Is the Chromebook freezing or is Zoom shutting down on its own?
*
Yes? Please try see the "Overheating" of our technical support form BEFORE submitting this form. <a href="
https://keonepokoelementary.org/District/1393-Untitled.html
">Support Form Link</a>
No, please continue.
What is your Internet Speed? Click on the following link:
https://www.fast.com
Choose
Does it say Kbps?
Is the number lower than 5 Mbps?
Is the number higher than 5 Mbps?
Chromebook Issue
*
Need to log on to the Chromebook?
Need to Log On to Acellus, I-Ready, Clever?
Report new damage or not working equipment (after pickup)
Request Mifi Unit (limited supply)
Other:
Please describe the issue as clearly as you can:
Your answer
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