A Sharpening / Repair Service Form for Harzly Shears

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This is a Harzly sharpening/repair service form.

A copy of your service form will be sent to an e-mail address that you will enter.

We will do our best to send them back to you, so you can use Harzly shears again as soon as possible.

We appreciate your support and love :)

Email *

IMPORTANT - International Tariff could be charged

If you decide to send your shears to our original manufacturer who is located in South Korea, please mind that shears must be marked as 'USED' and add a note stating this is for 'Maintenance Service' on a package. Otherwise, up to $60 of tariff can be charged at the South Korea custom if your item is classified as a new item.

Please be informed that unnecessary tariff will be charged back to a customer on top of sharpening/repair costs.

Thank you :)

For those customers in the US

1. Go to their Harzly Mail-In Sharpening Service Page

http://battlebornbladesharpening.com/product/harzly-authorized-sharpening/

2. Follow the instructions and send your shears to them safely.

3. As all of Harzly shears have convex edge blades, the service cost is $25.

4. Enjoy their premium sharpening service :)

(You don't need to complete this form if you use this service)

Battle Born Blade Sharpening

1492 Kathy Way Gardnerville, NV 89460

(775) 238 3343

[Name] *

Please enter your full name [Ex. John Doe]

[Phone Number] *

Please add your country code [Ex. (+61) 411 123 456]

[Postal Address] *

An address to receive your item. Please include a postcode.

[Select a product] *

Straight 7.0" (SC01P-S70)

Straight 7.5" (SC01P-S75)

Straight 8.0" (SC01P-S80)

Thinners 7.5" (SC02P-S75)

Curve 7.0" (SC03P-S70)

Curve 7.5" (SC03P-S75)

Magic Thinners 7.0" (SC04P-S70)

Magic Thinners 7.5" (SC04P-S75)

Curved Blender 7.5" (SC05P-S75)

Required

[Select a service type] *

Sharpening

Repair

[Describe symptoms] *

The more details you provide to us, the more accurate repair we can provide. Please attach a drawing note with a product if it is required.

[Purchase Date] *

If you don't know the exact date, select the approximate date of purchase..

YYYY

[Receiving a parcel] *

You will receive a link for payment when repair/sharpening service is finished.

We charge 30 USD (flat rate) for the return shipping cost (International shipping). Special areas, such as AU/NZ and Hawaii, US may charge more depends on the circumstances during Covid-19.

[Guide for sharpening/repair process]

A year of complimentary warranty is provided to all Harzly shears 😊

Please be informed that costs may occur in case of expired warranty and physical damage to the product.

Straight / Thinners - USD 20
Curves - USD 30

An original manufacturer will perform repair and sharpening service, and it will take 10-15 business days.

The more details you provide to us, the more accurate repair is available. Please attach a drawing note with a product if it is required.

For your information, It may get rejected by an original manufacturer if a previous repair/sharpening service is done by a third-party service provider.

Thank you.
Team Harzly

[Address to send a product]

Please send your "Item" to the address below with "A warranty card"

Name : Harzly CS
Address : 23, Saemmal-ro 92 beon-gil, Suji-gu, Yongin-si, Geyongi-do, Republic of Korea [16800]
Phone : (+82) 10 5161 3194

Agree with above *

Agree

A copy of your responses will be emailed to the address you provided.

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