INEE Laboratory User Feedback
We would love to hear your thoughts or feedback on how we can improve your experience!

Please take a moment to complete this ‘User INEE Laboratory Feedback’ and let us know how the INEE laboratory as performed and most importantly, what we can do to improve the level of INEE services/equipment/facilities in the future.

Any comments or recommendations are most welcome and greatly appreciated. Please be assured that your response will be held completely confidential. Thank you😊.
User Information
What your current career status? *
If you not from UniMAP, which University are you from?
Which school are you from?
Clear selection
What group of research you are? *
How did you get to know about the INEE laboratory? *
Safety/Services/Equipment/Facilities of INEE Laboratory
Safety *
Did not meet expectation
Met some expectation
Met expectation
Expectation safety of INEE laboratory
Lab safety briefing are given and easy to understand
Lab safety features provided as stated in the briefing
Proper safety signage (Restricted area, emergency door,etc)
Lab equipment/area are properly labeled (Biohazard,Radioactive,Toxic,Noise,etc)
Equipment/Facilities *
Did not meet expectation
Met some expectation
Met expectation
Equipment/facilities provided are well-maintained
Equipment/facilities provided are well-callibrated
Easy to find equipment/chemical/apparatus
Arrangement of chemical substances/apparatus
Computer that connected with machine are well function
What is your purpose using this lab? *
Service Experience *
Did not meet expectation
Met some expectation
Met expectation
Easy lab booking
Very convenient access for advice and assistance
Convenient lounge for the user
Provide the result/finding is timely and meets our expectation
Technical competency and accuracy of information
Provides reliable and consistent service
Favorable rates for services/ equipment/ facilities.
Why choosing the INEE lab as your research lab? *
Overall satisfaction *
Would you use the INEE laboratory/unit again?
Would you recommend the INEE laboratory/unit to others?
What is your satisfaction rating on the INEE laboratory services/equipment/facilities? *
Very low satisfication
Highly satisfication
Do you have any suggestions that you would like to share in improving the INEE laboratory?
Most top of the lab practice worldwide is Good Lab Practice. Is this lab achieve Good Lab Practice requirement? *
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