PRIVATE SECTOR STAKEHOLDERS SURVEY GREENWAYS AND UNESCO HERITAGE
The general objective of the Greenways HERITAGE project is to develop and diversify the European tourism offer by generating new tourism products related to greenways (*) and UNESCO world heritage sites located in the vicinity of the itineraries. The FFE is a partner of this project, which is co-financed by the European Union’s COSME programme.

The overall aim of the development and diversification of this tourism offer will be achieved by extensively publicizing its appeal in order to attract more visitors and by generating an economic impact in the territories which are home to Greenways + UNESCO cultural heritage sites, and in particular for the small and medium enterprises located in their vicinity.

Another of this project’s key objectives is to promote the use of new technologies applied to greenways combined with UNESCO sites in order to provide visitors with better information and so improve their tourism experience.

(*) Greenways are communication routes reserved exclusively for non-motorised journeys, developed in an integrated manner which enhances both the environment and quality of life of the surrounding area. These routes should meet satisfactory standards of width, gradient, and surface condition to ensure that they are both user-friendly and low -risk for users of all abilities. In this respect, canal towpaths and disused railway lines are a highly suitable resource for the development of greenways.” Lille Declaration, 12 September 2000.
Greenways further information: http://www.aevv-egwa.org/greenways/
The "Greenways HERITAGE” project, coordinated by the European Greenways Association, is being developed from May 2018 to October 2019 by a consortium formed by 8 partners from 5 countries.
The purpose of this survey is to gather quantitative information from current data, the analysis and conclusions of which will show us the current situation and allow us to take better advantage of the combination of these two resources (Greenways + UNESCO Heritage) and so move forward in the planning, management and promotion of these itineraries as common destinations. The results will also be useful for promotors and managers of European greenways, and they will be shared with the managers of UNESCO Heritage sites so that they can learn more about greenway resources and promote the inclusion of UNESCO World Heritage sites in greenway-related thematic itineraries and so contribute to sustainable tourism throughout Europe.

The aim is also to gauge the current level of use of greenways in Europe, and to obtain data regarding the profile of users and aspects related to the offer, heritage, new technologies used for promotion, and aspects concerning local development and other benefits for the areas involved.

This survey is complemented by a specific one aimed at the management authorities of greenways and UNESCO Heritage sites located in the vicinity of greenways.

FFE is the partner responsible for carrying out this survey and preparing its subsequent report. We, the European Greenways Association, would ask you to take a few minutes to fill in this questionnaire, in the knowledge that you are helping us to move forward in the enhancement of the touristic and cultural offer of European greenways combined with UNESCO Heritage sites in Europe.

Thank you for your cooperation
> GENERAL INFORMATION - CONTACT DETAILS
1. Name of the greenway your company operates:
2. Company info:
2.1. Name:
2.2. Locality:
2.3. Province:
2.4. Country:
2.5. Contact person:
2.6. Position:
2.7. Postal address:
2.8. Phone:
2.9. E-mail
2.10. Website:
3. Services offered:
> DATA REGARDING TOURISM OFFER
4. Tick the sector(s) to which your company belongs.
4.1. If you answered other, specify which ones:
5. Do you think that the offer from tourism companies in your area or region has increased since the greenway has existed?
Clear selection
6. If you think it has increased, by what percentage would you estimate?
Clear selection
7. Have you noticed the existence of tourism packages from domestic or foreign companies in which greenways are being marketed?
Clear selection
8. In case you answer was yes and if you know, add the origin country of the tour operator/tourist agency.
> DATA REGARDING TOURISM DEMAND
[Please answer the following questions according to your estimation or with actual figures if such figures exist]
9. Could you estimate the number of customers you have had in recent years who are greenway users?
9.1. Clients during 2018
9.2. Clients during 2017
10. Please tell us what is - based on your criteria- the profile of Greenways users (total should be 100%) *
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Percentage of local people
Percentage of visitors
11. Of your customers - and who are users of the greenway - please indicate what percentage are of national origin and which of other countries (total should be 100%) *
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Domestic
From other countries
12. Indicate the main countries of origin of the clients:
13. Have you noticed an increase in the touristic use of the Greenway in the last 3 years?
Clear selection
14. By what percentage would you say the number of visits to the greenway has increased in the last 3 years?
Clear selection
15. Could you tell us the number of employees in your company?
Clear selection
16. Could you tell us which the periods of greatest influx of clients during the year are?
17. Could you rate the internet connection in your establishment (or in your municipality)?
Very poor
Excelent
Clear selection
18. With regard to maintenance, do you consider that the greenway is in …?
19. Do you consider that the greenway is accessible for everyone (including people with disabilities)?
Clear selection
20. Do you think that good management of the Greenway in being carried out?
Clear selection
> DATA REGARDING UNESCO HERITAGE + GREENWAYS
21. Do you think that the two resources (UNESCO Heritage and Greenway) are integrated as a tourism product?
Clear selection
22. Do you think that the integration of the two resources would enhance the area as a tourism destination?
Clear selection
23. Do you think that the integration of the two resources would improve the competitiveness of tourism companies?
Clear selection
24. Do you think that the visitors to the UNESCO Cultural Heritage site would be interested in using your greenway?
Not at all interested
Very interested
Clear selection
25. And conversely, do you think that the visitors to your greenway would be interested in visiting the UNESCO Cultural Heritage site?
Not at all interested
Very interested
Clear selection
26. Do you know of any tourism packages offering both resources (Greenway + UNESCO Heritage) in the same product?
Clear selection
27. Please describe the offers here:
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