WW3 - Infinite Loading Screen & Crashing on Startup / Loading Screen
Hello there,
If you're experiencing Infinite Loading and/or some crashing, please try some of these basic troubleshooting techniques. If you've tried your own troubleshooting, please describe in the appropriate field down below. If all else fails, we can try to reset your config to help with the issue. Read each field carefully and be as detailed as possible as you can only submit this once!
Thank you! We'll process your response as soon as we can.
- World War 3 Moderator Team
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Email address
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Firstly, which of the following are you experiencing?
Infinite Loading Screen: (authenticating, downloading data, waiting for browser, and loading into a match)
Crashing Upon Startup / Loading Screen
Both
Clear selection
Which client are you using?
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World War 3
World War 3 PTE
Both
In what circumstances do these issues occur?
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Your answer
Which region are you connecting to? Also, please list your IPv4 (for internal purposes) - You can use
https://www.whatismyip.com/
to recieve your IP.
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Your answer
What troubleshooting techniques have you tried? (Please check all that apply)
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Verifying The Game Cache
Performing a Clean Boot
Disabling Anti-Virus Software / Firewall settings
I've tried several troubleshooting techniques.
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Can you list your full troubleshooting process? Be specific and detailed!
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Your answer
What are your hardware specifications? OS, GPU, CPU, RAM, etc.
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Your answer
If you are still unable to load into the game, match or the game crashing on startup, you may request a config reset. 1) Go here
https://steamidfinder.com/
2) Enter your URL 3) Copy and paste your SteamID64 into the box down below.
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