Return Policy + Request
Our goal at Sakura Bloom is for you to use and love your carrier. Need a little help getting comfy? We are always happy to help! Reach out here: sakurabloom.com/pages/contact-us

RETURN POLICY:
Exchanges for store credit only within 45 days from the date of shipment from our San Diego workshop. All returns must meet the following requirements.

1. Carrier must be new, unworn, unwashed, original tags attached, and in its original packaging.
2. Carrier was purchased directly from the Sakura Bloom site.
3. All custom, limited edition, artist collaborations, sale or discounted items are a final sale and cannot be returned or exchanged.

IMPORTANT NOTES:
1. Return shipping costs are the responsibility of the customer.
2. Any unauthorized returns or carriers that do not meet the above return requirements (tags removed, worn, not in original packaging, etc.) will be returned to sender. Thank you for understanding.

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To put in a Return Request please fill out the form below.
Email address *
Name, First and Last *
Your answer
According to our return policy (the top paragraph on this form), does your carrier qualify for a return? *
Date of Purchase *
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DD
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YYYY
Order # *
Your answer
Carrier Style *
Collection/Fabric Type *
Color Name (Flax, Onyx, Birch, etc.) *
Your answer
Is the carrier you would like to return new, unworn, unwashed, original tags attached, and in its original packaging? *
Was your carrier purchased directly from the Sakura Bloom site and shipped within the last 45 days?
Was your carrier purchased as a "custom", limited edition, artist collaboration, sale or discounted item? A reminder that all of these are all a Final Sale.
What is the reason that you would like to return this carrier? *
Your answer
Important Note!
A reminder that returns are for store credit only, within 45 days of shipment. Our return policy is required to be read and agreed to during the checkout process. Thank you for support and understanding that as a small business we cannot make any exceptions to this policy.
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