The tags must still be attached, and the item must be UNWORN, and free from any ODORS (perfume, deodorant, cigarette smoke), STAINS (makeup, etc), or PET HAIR (my family members & many of my customers are allergic). If I receive the item and it is not in sellable condition, I will contact you. I appreciate your honesty and cooperation.
Please note that the customer is responsible for all shipping costs associated with the exchange. After the item has been inspected, you will receive credit for the amount of the item that you exchange.
2) Ship or drop off your item within 3 DAYS of receiving it. You can find my mailing address at the top of any email invoice/receipt from me. I strongly recommend you send your package with tracking information, just as I send your items with tracking information, as I cannot be responsible for lost exchanges.
3) After the item has been inspected, you will automatically receive shop credit for the amount of the item that you exchange. Please inform me when you would like to apply your shop credit (please do so at the time of the claim, not after the invoice is already sent). If you would prefer a refund, please contact me.