Customer Satisfaction Questionnaire for Los Arqueros Golf
Is this your first visit to our golf course? *
How did you find out about Los Arqueros Golf?
Did you have any trouble finding our facilities?
What is your opinion of them?
Poor
Reasonable
Good
Very Good
The access routes to the golf course
The Clubhouse car park
What is your opinion of the following?
Poor
Reasonable
Good
Very Good
Service and attention received from the staff responsible for information, sales and reservations
Appropriateness and accuracy of the information Provided
Speed of service
Friendliness
Variety and state of the shop
Tidiness/Cleanliness of the shop
Condition of the buggies
If you had golf lessons, what was your opinion? 
What was your opinion of the service and attentiveness of the course staff?
Restaurant. What was your opinion?
Poor
Reasonable
Good
Very Good
Price / quality ratio
Friendliness, attention and service received
State of upkeep of the facilities
Buggy-bar service
Environment. Are you familiar with the ISO 14001 standard which is implemented in Los Arqueros?
Environment commitment
Poor
Reasonable
Good
Very Good
What is your opinion of Los Arqueros'  commitment to the environment
What is your opinion of the golf course?
Poor
Reasonable
Good
Very Good
State of upkeep
Speed of play
Design
Condition of the greens
Condition of the fairways
Condition of the tees
What is your opinion of the Clubhouse?
Poor
Reasonable
Good
Very Good
Tidiness and cleanliness
State of upkeep of the facilities
Bar service
What is your opinion of the changing rooms and the gym?
Poor
Reasonable
Good
Very Good
Tidiness and cleanliness
State of upkeep
What is your opinion of the tennis and paddleball area?
Poor
Reasonable
Good
Very Good
State of upkeep
Cleanliness
What is your opinion of the squash courts?
Poor
Reasonable
Good
Very Good
State of upkeep
Cleanliness
Do you live on the Los Arqueros estate?
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First and last name
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Telephone
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