Cancellation Request Form
If you would like to cancel your order for English Adventure camp, please send a cancellation request through this form.

Your cancellation date will the date you have completed this form. Please note cancellation charge will be applied in accordance with following cancellation policy.

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Cancellation Policy
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- Cancellation 20 to 8 days prior to camp start date: 20% of camp fees
- Cancellation 7 to 2 days prior to camp start date: 30% of camp fees
- Cancellation 1 day prior to camp start date: 40% of camp fees
- Cancellation on the camp start date before check-in time: 50% of camp fees
- Cancellation without notice or after camp check-in time: 100% of camp fees
(Camp fees consist of registration fees and camp option fees)

※ If there is a refund for the cancellation, we will refund by bank transfer within 10 business days after your cancellation is completed. Please note that any bank transfer fees will be deducted from the refund amount if cancellation is voluntary on the part of the customer.
Parent/ Guardian name *
Camper name *
Camp order number (6-digit numbers)
Your camp order number can be found in subject of your camp order confirmation email. (ex.# xxxxxxx)
Email address *
Please enter email address registered to English Adventure account
Grade *
Program *
Session *
Reason for cancellation *
Bank information (if you have already paid)
If there is a refund for the cancellation, we will refund to your bank account within 10 business days after your cancellation is completed. Please note that any bank transfer fees will be deducted from the refund amount if cancellation is voluntary on the part of the customer.
Bank name
Bank branch
Deposit type
Bank account number (7 digits numbers)
Bank account name
Comments
Please enter comments if you would like to have an inquiry.
Notes
You will receive an auto-reply email to confirm your request. Once your cancellation has been completed, English Customer Support will send a confirmation email to your registered email address.

If auto-reply message will not be sent to your email within an hour, or if cancel confirmation email will not be sent from us after 3 business days, please check your spam folder. If you still do not receive any message or our email, please contact English Adventure Customer Support.

English Adventure Customer Support
Office Hours: Monday – Friday 10:00 to 17:00 (except Japanese public holidays)
Email: support@english-adventure.org

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