DRC | SEMINAR "Designing accross public services, organizational cultures and policies" May 24, 2019
_ABSTRACT
Public sector organisations are increasingly asking professional designers to help them develop internal design capabilities and skills to enhance their ability to innovate and change. Together with the creation of training programs or competence centers, the current debate is interested on how to better establish a new design culture within existing and consolidated organizational ones to inform a transformation at different levels: from organisation, to services, and policies. The seminar will discuss how to go about designing across public services, organisational cultures and policies, starting from the project and research experiences of our guest speakers, to then open up a conversation with the audience.

_AGENDA
"DESIGN AT SCALE. A DESIGN SYSTEM FOR THE ITALIAN PUBLIC ADMINISTRATION"
Lorenzo Fabbri / Head of Content Design at Digital Transformation Team, Italian Government

"A SERVICE DESIGN EXPERIMENT IN THE MUNICIPALITY OF TURIN: IMPLICIT AND EXPLICIT EFFECTS ON THE CULTURE OF THE ORGANISATION"
Francesca Rizzo / PhD, Associate professor, Dipartimento di Design, Politecnico di Milano

"LAWS, ORGANIZATIONS, SERVICES AND WHY IT MATTERS HOW WE GO ABOUT DESIGNING"
Sabine Junginger / PhD, Head of Competence Center Design & Management at the Lucerne University of Applied Sciences and Arts

_LOCATION
Polifactory: Bovisa Campus - Building B3, Via Candiani, 72 - 20158 Milan (driveway access), access is also possible via pedestrian entrance from via Schiaffino.

_DATE
May 24, 2019 - from 17 to 19 with a final aperitivo.

For further information and to download the final program please visit :
http://phd.design.polimi.it/drc-seminars-2019/

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