Problem-Form for Suntrol customers
This form is used to take stock of your problems on the Suntrol Portal. It should help to restore the stability of the portal as quickly and as best as possible.
For other concerns, please use the usual contact field or our topic in the forum at
How do you use the Suntrol Portal ?
Do you manage one site or a portfolio of sites ?
How many kilowatt-peak do you manage in the Suntrol Portal ?
Please fill in the installed power of the site/all sites summed up in kilowatt-peak
What problem do you have with the presentation of your data?
In case of multiple problems, a short description under Notes and Comments helps us
No more data is displayed / Data is missing
No more data displayed occasionally
Incorrect, unexpected data is displayed
Since when do you have the problem?
Which inverter(s) do you use ?
Complete model name. An example: Kostal PIKO 8.3
If you use data logger(s), which one(s) do you use ?
User-ID or User-Mail
Notes and Comments
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