A Survey Form of Students’ Satisfaction towards Payap University’s Student Services, Academic Year 2017
Department *
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Bachelor
Master
Part II: Please rate your level of satisfaction by checking in the box that describes your experience in the following aspects of student services provided by Payap University throughout the Academic Year 2017.
1. Academic Advising and Support
5
4
3
2
1
Never
1. Your academic advisor's timetable of teaching and consulting hours was displayed in a noticeable area allowing students to be able to schedule an appointment with him or her.
2. Your academic advisor could be reached through various communication channels such as telephone, facebook, or email.
3. Your academic advisor provided adequate time for appointments.
4. Your academic advisor gave an advice with a supportive and friendly manner.
5. Your academic advisor is an effective consultant.
2. Information Resources for Extra-Curriculum Activities as well as Full-time and Part-time Job Opportunities
5
4
3
2
1
Never
1.The quality of services regarding giving the information, such as news or student activities
2.The quality of services regarding giving the information about study loans or study grants and scholarships, and job opportunities
3.The quality of services regarding giving the information about student internship.
4.The quality of communication channels such as website and facebook
5.The quality of communication channels for students to give comments or feedback.
6.The quality of the information which was provided in student manuals, information boards, etc. about information resources of extra-curriculum activities
7. The quality of the information which was provided in student manuals, information boards, etc. about study loans or study grants and scholarships, and job opportunities
3. Career Preparation
5
4
3
2
1
Never
1. Appropriate student activities to prepare students for future career were provided adequately.
4. Teaching and Learning Facilities and Infrastructure
5
4
3
2
1
Never
1. Teaching and learning facilities and infrastructure such as classrooms, laboratories, etc. were adequate.
2. Teaching and learning facilities and infrastructure such as classrooms, laboratories, etc. were up-to-date, in good conditions, and ready to use.
3. Other teaching and learning facilities such as classroom materials, books, journals, and electronic databases were adequate.
4. Other teaching and learning facilities such as classroom materials, books, journals, and electronic databases were up-to-date, in good conditions, and ready to use.
5.Lighting in classrooms / laboratories was appropriate.
6.Classrooms/laboratories were always kept clean.
7.The security system in classrooms / laboratories was effective.
8.Restrooms were clean and hygienic.
9.Learning environment was supportive and productive.
10.The internet access was adequate.
5. Public utilities and security
5
4
3
2
1
์Never
1. Lighting around buildings was adequate.
2. Water supply was clean and accessible.
3. Water supply was adequate and consistent.
4. Buildings and surrounding areas was safe.
5. The security systems was provided.
6. Fire safety equipment such as fire extinguishers was provided in every building.
7. Fire safety equipment such as fire extinguishers was in good conditions.
8. The university’s waste management was systematic: Trashcans were provided sufficiently.
9. The university’s waste management in general was effective.
6.Suggestion
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