National Assessment and Accreditation Council (NAAC)Student Satisfaction Survey
Guidelines for Students
NAAC (National Assessment and accreditation council) is conducting a Student Satisfaction
Survey regarding Teaching – Learning and Evaluation, which will help to upgrade the quality
in higher education. A student will have to respond to all the questions given in the following
format with her/his sincere effort and thought. Her/his identity will not be revealed.
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Email *
Age *
Department Name /  Constituent College Name *
Student Name
Gender *
What degree program are you pursuing now? *
What subject area are you currently pursuing? *
Instructions to fill the questionnaire
All questions should be compulsorily attempted.
● Each question has five responses, choose the most appropriate one.
● The response to the qualitative question no. 21 is student’s opportunity to give
suggestions or improvements; she/he can also mention weaknesses of the institute
here. (Kindly restrict your response to teaching learning process only
Student Satisfaction Survey on Teaching Learning Process. Following are questions for online student satisfaction survey regarding teaching learning process.
How much of the syllabus was covered in the class? *
4 – 85 to 100%, 3 – 70 to 84% , 2 – 55 to 69%, 1– 30 to 54%, 0 –Below 30%
How well did the teachers prepare for the classes? *
4 –Thoroughly, 3 – Satisfactorily, 2 – Poorly, 1 – Indifferently, 0 – Won’t teach at all
How well were the teachers able to communicate? *
4 – Always effective, 3 – Sometimes effective, 2 – Just satisfactorily, 1– Generally ineffective, 0– Very poor communication
The teacher’s approach to teaching can best be described as *
4– Excellent, 3 – Very good, 2 – Good, 1 – Fair, 0– Poor
Fairness of the internal evaluation process by the teachers. *
4 – Always fair, 3 – Usually fair, 2 – Sometimes unfair, 1 – Usually unfair, 0– Unfair
Was your performance in assignments discussed with you? *
4 – Every time, 3 – Usually, 2 – Occasionally/Sometimes, 1 – Rarely, 0– Never
The institute takes active interest in promoting internship, student exchange, field visit opportunities for students.
4 – Regularly, 3 – Often, 2 – Sometimes, 1 – Rarely, 0– Never
Clear selection
The teaching and mentoring process in your institution facilitates you in cognitive, social and emotional growth. *
4 – Significantly, 3 – Very well, 2 – Moderately, 1 – Marginally, 0– Not at all
The institution provides multiple opportunities to learn and grow. *
4 – Strongly agree 3 – Agree 2 – Neutral 1 – Disagree 0– Strongly disagree
Teachers inform you about your expected competencies, course outcomes and programme outcomes. *
4 – Every time, 3 – Usually, 2– Occasionally/Sometimes, 1 – Rarely, 0– Never
Your mentor does a necessary follow-up with an assigned task to you *
4 – Every time, 3 – Usually, 2 – Occasionally/Sometimes, 1 – Rarely, 0 – I don’t have a mentor
The teachers illustrate the concepts through examples and applications. *
4 – Every time, 3 – Usually, 2 – Occasionally/Sometimes, 1– Rarely, 0 – Never
The teachers identify your strengths and encourage you with providing right level of challenges. *
4 – Fully, 3 – Reasonably, 2 – Partially, 1 – Slightly, 0– Unable to
Teachers are able to identify your weaknesses and help you to overcome them. *
4 – Every time, 3 – Usually, 2 – Occasionally/Sometimes, 1 – Rarely, 0 – Never
The institution makes effort to engage students in the monitoring, review and continuous quality improvement of the teaching learning process. *
4 – Strongly agree, 3 – Agree, 2 – Neutral, 1 – Disagree, 0 – Strongly disagree
The institute/ teachers use student centric methods, such as experiential learning, participative learning and problem solving methodologies for enhancing learning experiences. *
4 – To a great extent, 3 – Moderate, 2 – Some what, 1 – Very little, 0 – Not at all
Teachers encourage you to participate in extracurricular activities. *
4 – Strongly agree , 3 – Agree, 2 – Neutral, 1 – Disagree, 0 – Strongly disagree tracurricular activities.
Efforts are made by the institute/ teachers to inculcate soft skills, life skills and employability skills to make you ready for the world of work. *
4 – To a great extent, 3 – Moderate, 2 – Some what, 1 – Very little, 0 – Not at all
What percentage of teachers use ICT tools such as LCD projector, Multimedia, etc. while teaching. *
4 – Above 90% , 3 – 70 – 89%, 2 – 50 – 69%, 1 – 30 – 49%, 0 – Below 29%
The overall quality of teaching-learning process in your institute is very good. *
4 –Strongly agree, 3 – Agree, 2 – Neutral, 1 – Disagree, 0 – Strongly disagree
Give three observation / suggestions to improve the overall teaching – learning experience in your institution. *
A copy of your responses will be emailed to the address you provided.
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