Isapera Return Request
You have the right to fully or partially return your order if ALL of the following are true:
• the return request is submitted within fourteen (14) calendar days from the date of delivery.
• the items are in the same condition they were delivered in.
• the items have not been used, worn, or walked-on.
• the items have not been cleaned, processed, or altered in any way.
If all of the above is true then you may proceed to filling-in the form below.
Please type the last 4 digits of your order (ISA18-xxxx).
When did you receive your order?
The date that the delivery courier has delivered your order as confirmed by the tracking service.
What are the reasons for your return ?
You may select multiple reasons.
The sandals are Small for me (length)
The sandals are Big for me (length)
The sandals are Narrow for me (width)
The sandals are Wide for me (width)
They don't look good on me
Colour is different than expected from photos
I don't like the quality of the fabrics
Wrong item(s) arrived, not what I ordered
Item(s) are defective (please use the "Other" option below to explain the defect)
I would rather not say / Changed my mind
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