EES Tech Issue Form
***Please be logged in as the person who will be checking their email for responses related to this tech issue (when at school, this should be a staff member).***
Please fill out this form if you are experiencing any trouble with an Ephesus Elementary device/technology and all of your troubleshooting efforts have been unsuccessful. This form is for both staff and families. If you have issues concerning technology for a student who attends another school, please reach out to their school or the district technology department.
The CHCCS Digital Tools Training Portal for Staff and Families (
) is available as a resource. It includes device and quick start guides as well as tutorials that you can access at your convenience. If you would prefer to contact the district Tech Depot directly, call (919)967-8211 ext. 28333.
All of the information above and a link to this form are available on the EES Virtual Learning Technology Support Page (
) as well.
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First and last name of the student/staff member having the tech problem
Select where the student/staff member having the tech problem is assigned to learning/working.
What do you need help with?
The student forgot their device at home.
The charger is broken, or not working.
The device is broken, or not working.
Other (please give details below under the last question)
Please select the device(s) you need help with. You may select more than one.
Thinkpad (staff only)
What is the letter/number code on the device's barcode sticker? See below for an example. This device's asset tag number is A3532.
Please give any additional details about the problem if necessary.
Sara Cottrell (EES instructional technology facilitator) will receive responses to this form and work to provide a loaner/replacement device, or other solution as quickly as possible. Families please keep an eye out for emails from her in your spam folder. We appreciate your patience!
A copy of your responses will be emailed to the address you provided.
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This form was created inside of Chapel Hill-Carrboro City Schools.