GRIEVANCE REDRESSAL CELL*
GOAL:

The Grievance Redressal Cell in our college is constituted to address the genuine complaints and issues of students.

OBJECTIVES:

1. To facilitate an environment where students can express their complaints and issues in academic and non-academic
activities.
2. To obtain suggestions for improvement from student community.
3. To have a monitoring system to address the students grievances.


GUIDELINES FOR GRIEVANCE REDRESSAL CELL :

1 Students can voice their grievances of common interest at individual and class level.
2 Complaints on alleged discrimination of students regarding caste, gender, minority or disability will also be treated.
3 Student grievances at the department level will be redressed by the concerned class counsellors/Mentor/Course
Coordinator and Head of the Department.
4 If the student is unsatisfied with the solutions at the department level, then the same can be escalated to the Head of
the Institution/College Level Committee.
5 The cell assures that the complaints of the students will be verified, canned and redressed with confidentiality within a
reasonable time.
6 Students can
i. register oral complaints at department level and college level
ii. drop in suggestion boxes kept in every building
iii. send e-mail to grc@jeppiaarsrr.in.

7 Issues and complaints on sexual harassment and victimisation can also be provided by students.

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