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We are sorry to see you go!
For whatever reason, you just can’t make Veracity work into your life right now. No worries!
Please answer honestly as we are always happy to learn and/or improve where we can!
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We understand things come up and we’d like to do what we can to help. If you'd like to discuss your specific situation more, stop here and please reach out the the affiliate manager:
Ariel@crossfitveracity.com
I understand a 4 week notice is required and any invoices scheduled to charge within that 4 week window will be billed in full.
If you decide to reactivate your membership in the future, membership rates in effect at the time of reactivation will be applicable as membership rates are subject to change.
I understand that termination of my membership before the end of my agreement period will incur a prorated termination fee that decreases over the agreement length. The termination fee is calculated to be 35% of the total amount due based on the remaining billing cycles in the agreement length after the 4 week notice window.
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First and Last Name on the Membership Account
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Your answer
Email on the Membership Account
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Your answer
When would you like to cancel your group class membership?
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MM
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DD
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YYYY
What is the main reason for your cancellation?
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Please explain in the next section
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Poor Gym Experience (lack of coaching or not valuable )
Location (not convenient or relocating)
Difficulty (workouts were too difficult or feel out of place)
Lack of attendance (pricing or too expensive)
Lost motivation (no gym buddy or family/work obligations)
Facilities (overcrowded or lack of equipment)
Injury (doctor requires time off)
Other (not listed above)
Please be honest and add any feedback / explanation.
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We are always happy to learn about the good things we do and hope to improve when hearing feedback during unhappy circumstances.
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Just one more time:
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I understand that if I decide to reactivate my membership in the future, membership rates in effect at the time of reactivation will be applicable as membership rates are subject to change.
I understand that all payments set within the next 4 weeks will still go through.
I understand that I will no longer have access to the facility or any apps upon expiration of my membership.
I understand that all payments are non-refundable.
I understand that Veracity would like to do what it can to help and that I can discuss my specific situation at any time by reaching out to the Point of Contact.
I understand that Veracity will reach out to me to follow up and/or confirm the effective cancellation date.
I acknowledge and accept the terms for cancellation.
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