LHS STAKEHOLDERS’ SURVEY
How are we doing? Please tell us what you think using the survey at this link. Your input will be used to help us update or strategic plan
1. How are you involved with the Lackawanna Historical Society? Please check all that apply.
2. What are your first thoughts when you hear the words Lackawanna Historical Society? Please check all that apply.
2. With which programs and activities of the LHS are you most familiar? Please check all that apply.
3. Have you and/or members of your family used the programs or services of LHS?
If yes, which ones? Please check all that apply.
4. How would you best describe your first experience with the Society?
Please comment
Your answer
How has it changed since then?
Your answer
If you have an OTHER option for Question 5 please provide here.
Your answer
5. What new programs would you like to see from the LHS? Please check all that apply.
6. Is there something you would like the LHS to provide that it currently does not?
Please provide additional comments
Your answer
7. Are you familiar with the Society’s collection?
8. What can be improved relating to new acquisitions?
Your answer
9. What can be improved relating to exhibits?
Your answer
10. What can be improved relating to accession/deaccession policy?
Your answer
11. How often do you visit the Catlin House?
12. How would you rate the effectiveness of LHS in meeting the needs of the community?
13. In general, has the quality of service of LHS improved, lessened, or remained the same over the past five years?
14. How do you support the LHS financially? Please check all that apply.
15. Why do you support the LHS financially?
16. What do you think of the current facilities (Catlin House) of the LHS?
17. What do you think LHS can do to better reach community members?
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